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Terms and Conditions

Kerala Aqua Ventures International Limited(KAVIL)

The following Terms of Sales apply to all sales at this website as well as shop sales at the sales cum demonstration unit functioning at KAVIL, East Kadungalloor, Aluva, Ernakulam, Kerala. Throughout the site, the terms “we”, “us” and “our” refer to Kerala Aqua Ventures International Limited Company (KAVIL). The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or real-time sources of information. The use of the name Kerala Aqua Ventures International Limited Company (KAVIL) in relation with aquarium and other hobby products by others is prohibited.

Purchase of products

  • The customers have to create their own accounts.
  • Select the items in to the cart and send the purchase list with details of destination such as the name of airport, railway station etc. and the preferred mode of transportation. 
  • On receipt of the purchase list we will contact you via e-mail, Whatsapp, SMS and phone within 1 working day to inform regarding the availability of the selected item and to schedule a delivery slot. Your order is confirmed once you’ve received a confirmation email with the reference number from us.
  • The company will send invoice to the customer with total money to be paid including packing and transportation charge, to his/her email ID, Whatsapp or SMS.
  • The customer has to remit the invoice amount in advance as prescribed.
  • All prices quoted are in Indian Rupees.
  • We absorb GST, where ever applicable; therefore, all prices quoted are final prices.
  • On receipt of the money, the items will be shipped as per the invoice and the same will be intimated through  the email ID , Whatsapp, SMS or phone of the customer with packing list at the earliest. The customers have to duly collect the consignment from the destination without any delay. 
  • The company is not responsible for any damage or mortality due to delay on customer’s end. 
  • The balance money if any will be credited back to the bank account of the customer.